Customer Service Sales Associate

2 weeks ago


New Orleans, United States BEATRIZ BALL Full time
Job DescriptionJob Description

Beatriz Ball is looking for a Customer Service Sales Associate who will play a key role in our wholesale gift and tabletop division by supporting our nationwide sales reps and retailers. The ideal candidate will have a strong background in customer service, excellent communication skills, and a proactive attitude.

Responsibilities

  • Assist the National Sales Director with day-to-day administrative tasks such as, processing orders, order entry and managing customer inquiries from our sales team and specialty retailers.
  • Provide exceptional customer service by addressing customer questions and concerns in a timely and professional manner.
  • Build and maintain strong relationships with new and existing customers to promote repeat business.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling our products.
  • Keep accurate records of sales activities and customer interactions in our CRM system.
  • Work in our ERP accounting software for answering questions on orders and order entry
Company DescriptionBeatriz Ball is a luxury, yet affordable gift & tabletop brand. Beatriz Ball’s roots in design go back over 30 years, when the Cuban-born designer began working hand-in-hand with skilled metalware artisans on the outskirts of Mexico City, creating updated, innovative designs in a special lustrous alloy of many metals. We sell beautiful products, (bowls, trays, frames, stemware, placemats, linens) to both retail stores and direct to the consumer.Company DescriptionBeatriz Ball is a luxury, yet affordable gift & tabletop brand. Beatriz Ball’s roots in design go back over 30 years, when the Cuban-born designer began working hand-in-hand with skilled metalware artisans on the outskirts of Mexico City, creating updated, innovative designs in a special lustrous alloy of many metals. We sell beautiful products, (bowls, trays, frames, stemware, placemats, linens) to both retail stores and direct to the consumer.

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