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Front Desk Worker

2 months ago

Three Rivers, United States Hotel Full time
Job DescriptionJob Description

We are seeking a Front Desk Agent to become a part of our team

Front Desk Job Duties:

  • You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to General Manager
  • Assist General Manager with miscellaneous duties

Requirements:

  • Previous experience in customer service, front desk service is preferred but not required - open to train
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Flexible schedule is requested

Looking forward to working with you