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Front Desk Worker
2 months ago
We are seeking a Front Desk Agent to become a part of our team
Front Desk Job Duties:
- You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to General Manager
- Assist General Manager with miscellaneous duties
Requirements:
- Previous experience in customer service, front desk service is preferred but not required - open to train
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Flexible schedule is requested
Looking forward to working with you