Medical/ Psychiatric Practice Manager

1 week ago

Clifton Park, United States KM Psychiatry Associates Full time
Job DescriptionJob DescriptionPractice Manager is responsible for supporting all the clinical and managing non-clinical team members to ensure service delivery in practice and all operational aspects within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals, and values.
  • Implement existing effective workplace procedures across departments and teams.
  • Ensure operations run smoothly daily. This includes promoting positive patient experiences, reviews, team members job satisfaction, workplace efficiency, shorter wait times, and completion of tasks.
  • Troubleshoot problems such as patient complaints, inefficiencies, workplace conflicts, and other items that may disrupt operations.
  • Conduct team member training evaluations, celebrate high performance, create improvement opportunity plans, and verbal/write ups if needed.
  • Promote a harmonious team culture that aligns with the mission.
  •  Promoting business – patient recruitment collaboration with other providers 
Competencies:
  • Organization and time management skills
  • Excellent writing and oral presentation skills
  • Working Knowledge of computer software, including Outlook, Word, and Excel
  • Strong interpersonal skills and effective telephone skills 
  • customer service and leadership skills
  • Knowledge of patient care protocols, procedures, regulations, and standards
Experience and Education:
  • Bachelors Degree or Licensed Practical Nurse LPN (Required)
  • 3 years of working as a medical practice manager.
  • EHR knowledge, Valant IO is a plus Skills
  • Ability to make effective administrative/procedural decisions and recommendations Working knowledge of medical billing and insurance protocols
  • Thorough understanding and management of medical front office operations including reception/registration, scheduling, scanning/ uploading documents to patient charts, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances
Benefits:
  • PTO & 6 Paid Holidays 
  • Retirement plan with matching
  • Flexible Work Hours 
  • Promotional growth opportunities available
Job Type: Full-time
Background Check (Required)
Pay: $22-$30 per hour based on experience 
Hours: Monday to Thursday 9AM-7PM

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