Call Center Representative/Appointment Setter

3 weeks ago

Enola, United States BITNER BROTHERS CONSTRUCTION INC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities 
  • Pay Bonuses
Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Part time position would be Monday-Thursday 12p-6p.

Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED preferred
  • Previous experience as a Call Center Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

  • Call Center Representative/Appointment Setter

    3 weeks ago

    Enola, United States BITNER BROTHERS CONSTRUCTION INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesPay BonusesJob SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that...

  • Administrative Assistant

    4 weeks ago

    Enola, United States MEDICAL TECHNOLOGY ASSOCIATES LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe administrative assistant is responsible for providing comprehensive administrative support, including booking travel arrangements, preparing technician paperwork, and cross-training on key functions within our support center. Essential Job FunctionsCoordinate and book travel arrangements for employees,...

  • Outside Sales

    3 weeks ago

    Enola, United States BITNER BROTHERS CONSTRUCTION INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales...

  • Accounts Receivable Specialist

    1 week ago

    Enola, United States Physician's Mobile X-Ray Full time

    Physicians Mobile X-Ray Position Summary Responsible for posting charges, payments and adjustments. Generates electronic or paper claims for submissions and follows up with insurance problems concerning phone calls or written requests for review by performing the duties as described below. Job Functions To bill facilities, patients, and insurance...

  • Billing Associate

    1 week ago

    Enola, United States Physician's Mobile X-Ray Full time

    Physicians Mobile X-Ray Position Summary Responsible for posting charges, payments and adjustments. Generates electronic or paper claims for submissions and follows up with insurance problems concerning phone calls or written requests for review by performing the duties as described below. Job Functions To bill facilities, patients, and insurance...

  • Division Manager

    6 days ago

    Enola, United States Hulcher Services, Inc. Full time

    Job DescriptionJob DescriptionDescription:General Summary:Provides leadership in all division activities within assigned area, including production, distribution, and marketing operations to meet customer service requirements. Works with other divisions as well as other Hulcher Business Units to resolve all internal and external Customer and Community...

  • Clinical Applications Specialist

    2 weeks ago

    Enola, United States PAM Health Full time

    Clinical Applications Specialist - EHR Implementation- (RN or LPN/LVN Required)Remote with 70-80% travel.Responsibilities: Project Coordination for assigned clinical solutions IT projects; including interface integration, ancillary and 3rd party vendor systemsHas a understanding of enterprise healthcare clinical application systemsDevelops Business...

  • Clinical Applications Specialist

    2 weeks ago

    Enola, United States PAM Health Full time

    Job DescriptionJob DescriptionClinical Applications Specialist - EHR Implementation- (RN or LPN/LVN Required) Remote with 70-80% travel.Responsibilities: Project Coordination for assigned clinical solutions IT projects; including interface integration, ancillary and 3rd party vendor systemsHas a understanding of enterprise healthcare clinical application...