Dispatcher

3 weeks ago


Los Angeles County, United States Santa Monica Audi Full time
Job DescriptionJob Description

Objectives of this role

  • Serve as an intermediary between callers and units in the field to ensure that needed services and products are delivered
  • Assuage the distress of customers or members of the public during conflicts or crises
  • Maintain up-to-date call logs or dispatching software to track ingoing and outgoing information 

Responsibilities

  • Liaise with major contracted customers
  • Oversee vehicle scheduling and routes, dispatch vehicles, and provide timely information to drivers
  • Report all scheduling and driver complaints to the appropriate location manager
  • Provide solutions for drop-off and pickup problems
  • Assist with the supervision of day-to-day operations

Required skills and qualifications

  • Strong communication and interpersonal skills
  • High fluency with computers and current software
  • Ability to remain calm and deliver clear instructions under pressure 

Preferred skills and qualifications

  • Proficiency with radio dispatch equipment
  • Ability to multitask effectively
  • Excellent decision-making skills
Company DescriptionWhat We Offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k)
Paid Sick Time, Paid Holidays & Paid Vacation
Career Advancement and Growth OpportunitiesCompany DescriptionWhat We Offer \r
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Medical, Dental, and Vision Insurance\r
Life Insurance\r
401(k) \r
Paid Sick Time, Paid Holidays & Paid Vacation\r
Career Advancement and Growth Opportunities
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