Bilingual Contact Center Representative
2 months ago
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Bilingual Customer Service Representative in Addison
Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team
We are partnering with their corporate office in order to identify Bilingual Customer Service Representative to join their Contact Center and New Business Department In this role, you will work directly with future and current Independent Agents in order to ensure and maintain compliance with their life insurance licensing. This role will require a very high attention to detail within a fast-paced environment. You will be assisting clients via phone, email and chat.
This is the first stop in your future career. Our client is projecting exponential growth, and they have an aggressive business plan for the next 10 years. The investment you make in them now will be returned in your growth
Job Description:
- Manage large amounts of inbound and outbound calls in a timely manner
- Answer emails and chat with efficiency
- Follow communication "scripts" when handling different types of calls
- Engage with field offices
- Continuously monitor appointment paperwork and proactively solve issues.
- Process paperwork quickly and efficiently.
Job Requirements:
- 1-year of experience in a call center or similar work environment
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High energy and excellent attitude
- Team environment
- Organized, self-starter; comfortable working in a fast-paced environment
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
A professional, supportive team environment
Representation to North Dallas’ top employers
Full medical benefits package
Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of
Dallas’ Best Places to Work Learn more about the power of partnering with PrideStaff at staffingindallas.com
Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance
Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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Our Mission: Consistently provide client experiences focused on what they value most.
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