![Family & Community Service of Delaware County](https://media.trabajo.org/img/noimg.jpg)
Intake/Resource Coordinator
1 week ago
Duties and Responsibilities
Intake Coordination:
· Provide front desk coverage three evenings per week to provide support to clinicians and to field any incoming intake or resource calls
· Receive all new referral calls/requests and return messages in a timely fashion
· Verify insurance for all new referrals and on a monthly basis for those on waitlist
· Follow up with those on waitlist regularly (i.e. monthly) to assess continued need and interest in services
· Complete all initial screenings including trauma assessment, suicidal ideation and health risks
· Maintain consistent communication with Program Director and Clinical Supervisor to ensure all new referrals are processed appropriately or referred to appropriate community resources
Resource Coordination:
· Receive referrals from outpatient therapists and other agency departments to assist with resources for program participants related to housing, food, clothing, transportation, benefits and other needs as requested
· Maintain community resource and agency referral list
· Conduct follow up with participants and their support systems as appropriate and needed
Counseling:
· Develop a service plan in collaboration with participants.
· Develops and maintains therapeutic alliance while maintaining professional boundaries.
· Complete all necessary documentation in participant’s records within 48 hours of each event.
· Complies with all agency policies and procedures
· Maintains HIPAA standards
· Complete 15 hours of training annually.
· Attend monthly team meetings
· Meets with Clinical Supervisor for supervision as scheduled
· Represents the agency in a positive manner at all times.
· Performs other duties as requested or assigned, verbally or in writing by supervisor.
Qualifications
· Master’s degree in counseling, psychology, social work, or related human service field.
· Solid knowledge of assessment and counseling practices and principles.
· Knowledge of community resources in Delaware County and mental health services in general.
· Ability to work independently and as a part of an interdisciplinary team.
· Proficient computer skills with Microsoft Office applications (Excel, Word, Power Point).
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