IT Support Technician

3 weeks ago

Jonesboro, United States Aegis Worldwide Full time
Job DescriptionJob Description

Aegis is partnered with a manufacturer in the Jonesboro area looking to add an IT Support Technician to their 1st shift team This is a direct hire, onsite position with a full host of benefits including PTO, pension, and advancement opportunity. 

Responsibilities: 

  • Handling IT tickets 
  • Handle basic IT issues with keyboards, mice, printers, PCs, etc. 
  • Customer service - forward facing to employees. 
  • Computer repairs & upgrades.
  • Handle Manufacturing IT issues such as PLC networks. 

Requirements: 

  • 1+ YOE in an IT support role OR a 2-year degree in IT. Open to new grads. 
  • Certificates highly preferred - Networking, A+, etc. 
  • Some manufacturing experience is preferred but not required. 

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