Inside Sales Associate
3 weeks ago
Sales Associate Job Description
Candidate should familiarize themselves with company product lines as detailed at www.comnetsupply.com
Sales Associate Objectives
· Excellent sales service to ensure high levels of customer satisfaction
· “Go the extra mile” to drive sales
· Welcoming customers to Comnet and addressing their product needs
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
The Sales Associate’s responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our company’s virtual appearance in high standards.
Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently contributing to the company sales goals.
Responsibilities:
· Remain knowledgeable on products offered and discuss available options
· Process POS (point of sale) purchases
· Cross sell products
· Assess customers’ needs and provide assistance and information on product features
· Ensure high levels of customer satisfaction through excellent sales service
· Team up with co-workers to ensure proper customer service
· Build productive trust relationships with customers
· Handle returns of merchandise
· Welcome new customers to Comnet and answer their queries
· Follow and contribute to achieve company sales goals
· “Go the extra mile” to drive sales
· Actively seek out customers
· Comply with inventory control procedures
· Suggest ways to improve sales (e.g. suggesting marketing activities)
· Maintain presentable condition assigned areas
Requirements:
· Hands-on experience with POS transactions
· Proven work experience as a Retail Sales associate, Sales representative or similar role
· Basic understanding of sales principles and customer service practices
· Proficiency in English
· Basic Math skills
· Working knowledge of customer and market dynamics and requirements
· Familiarity with inventory procedures
· Solid communication and interpersonal skills
· A friendly and energetic personality with customer service focus
· Ability to perform under pressure and address complaints in a timely manner
· High school degree; BS degree in Marketing or related field would be a plus
· Must have at least a cursory knowledge of the products sold by the company.
Company DescriptionComnet Telecom Supply, Inc. is a USA-based manufacturer of custom Fiber Optic and Copper cable assemblies. In addition, Comnet products cater to the Colocation Data Center industry providing their customers with a full line of Data Center cabinetry and cable management solutions. The interested candidate should familiarize themselves with company product lines at www.comnetsupply.com.Company DescriptionComnet Telecom Supply, Inc. is a USA-based manufacturer of custom Fiber Optic and Copper cable assemblies. In addition, Comnet products cater to the Colocation Data Center industry providing their customers with a full line of Data Center cabinetry and cable management solutions. The interested candidate should familiarize themselves with company product lines at www.comnetsupply.com.-
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