![UF CORPORATION](https://media.trabajo.org/img/noimg.jpg)
Customer Relations Manager
7 days ago
Job Summary:
UF Corp Inc., a leader in the wholesale industry for over 17 years, proudly holds one of the largest market shares in the sector. We are dedicated to providing exceptional service to convenience stores, gas stations, and tobacco & vape shops across North Carolina. Our commitment to excellence, innovation, and customer satisfaction sets us apart in the industry. Join UF Corp Inc. and be part of a team that values growth, integrity, and the highest service standards.
We seek a dedicated and customer-focused Customer Relation Manager to join our team. This role is crucial in ensuring our customers receive top-notch service and support. If you are passionate about helping others, have excellent communication skills, and are eager to grow with a dynamic company, we want to hear from you.
Key Responsibilities:
Improve existing Customer Relationships to grow business
Resolve customer complaints and issues promptly, escalating to management when necessary.
Use technology to help the company stay connected to customers, improve communication, and improve profitability.
Collaborate with other team members to ensure a smooth and efficient operation.
Help customers feel welcome as they enter the warehouse and help them with buying.
Take customer’s sales orders
Introduce customers to new products, new prices, and promotions/deals
Make follow-up calls after a shopping visit
Follow up on new accounts opened.
Notify the supervisor of conditions within the company that lead to customer dissatisfaction
Qualifications:
Proven 1+ years experience as a CRM
Experience in a retail or wholesale environment preferred.
High School Diploma Holder or hold the GED equivalent
Bachelor in related field or / Sales certification preferred
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work in a fast-paced environment and handle stressful situations with professionalism.
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