Senior Installation Technician Level 2

3 months ago

Saint Paul, United States LLOYD SECURITY INC Full time
Job DescriptionJob Description

Lloyd Security is a locally owned and operated low voltage technology innovator serving Minnesota and western Wisconsin. We design, install, service and monitor residential and commercial systems. We are small enough to know our customer and big enough to deliver and quality work and advanced solution.

OVERVIEW

We are looking for an eager, friendly and efficient Senior Installation Technician to join our growing team The Sr. Security Installation Technician is responsible for the tasks associated with the design, installation, upgrade and repair service of primarily commercial security systems. The Sr. Technician will use communication, technical knowledge, problem solving and sales skills to deliver the highest level of customer service. The right candidate will receive hands-on training from vendors and co-workers and will migrate into being a Level 1 Installation Technician trainer.

ESSENTIAL JOB FUNCTIONS
-Perform system installation, upgrades, takeovers and wiring on, but not limited to: Camera, Access, Intercom and Intrusion
-Perform system replacements, repairs and disconnects
-Perform signal verification, system testing and troubleshooting
-Assist customer with downloads and device configurations as needed
-Educate and train customer on system operation and functionality
-Complete installation checklists and capture customer signatures as required
-Manage individual truck stock inventory, materials, tools and company equipment
-Return defective and excess equipment to warehouse inventory
-Self-monitor performance through scorecard reports
-Acknowledge, implement, and enforce companies policies and procedures.
-Positively represent Lloyd Security, Inc. to customers with consistent professionalism, adhering to dress code
-Submit accurate and timely documentation to your immediate supervisor.
-Ability to work required on-call duty to handle after hour service issues.

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
-Basic reading, writing and arithmetic skills required.
-Ability to be physically fit and climb, stoop, and lift up to 40 lbs
-High School Diploma or equivalent.
-Hold a valid state driver's license with a clean driving record.
-Ability to work independently
-Ability to remain focused and effectively multi-task within a fast-paced & dynamic environment
-Ability to troubleshoot and conduct diagnostics to successfully problem solve under pressure
-Motivated team player with positive attitude and desire to learn and deliver high-quality work
-Strong customer service skills and genuine desire to interact with customers; professional appearance
-PLT License and/or Technical school training is a preferred.
-Must pass background check and drug test

COMPENSATION: Competitive Hourly Wage (BOE) + Upsell Commission opportunities.
BENEFITS: Health, Dental, Group Life and retirement plan offered.

Please email cover letter and resume to kate@lloydsecurity.com.

This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Company DescriptionLloyd Security is a female owned security business established in the Twin Cities since 2002. We provide security alarm, fire, camera and access control systems to both residential and commercial properties. We help people "sleep more, worry less".Company DescriptionLloyd Security is a female owned security business established in the Twin Cities since 2002. We provide security alarm, fire, camera and access control systems to both residential and commercial properties. We help people "sleep more, worry less".

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