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Retail Store Manager
2 months ago
We are seeking a Retail Store Manager to join our team You will be responsible for the following:
Responsibilities:
- Hire, train, schedule, supervise, and appraise employees
- Formulate and manage incentive programs for the employees to keep them motivated and assist in hitting monthly sales goals
- Work with employees on customer service, store maintenance and product promotions
- Seek ways to better promote the store, the product lines and service within the store
- Track monthly results and trends for business forecasting and to increase monthly sales
- Maintain proper inventory levels, ensure stocking, implement purchasing plans to ensure maximum efficiency in meeting sales goals
- Manage all controllable costs with a view to maintaining profitability
- Ensure the store remains clean and presentable at all times
- Resolve escalated customer complaints
- Vendor communications
- Oversee/manage all social media accounts
- Oversee/manage e-Commerce websites
- Oversee/manage offsite events
Qualifications:
- Minimum of 2+ years previous experience as a retail manager
- Ability to multitask and thrive in a fast-paced environment
- Excellent written and communication skills
- Excellent computer skills
- Social media expertise a plus
- Strong leadership qualities