Referral Scheduling Coordinator
2 weeks ago
A medical practice is seeking a motivated person to work as a full time Referral Scheduling Coordinator.
Qualifications and Experience:
Previous medical experience
Previous insurance verification experience preferred
Must be able to learn and work within an electronic medical record
Work well as a team and independently
A friendly disposition and willingness to follow through and assist other is a must
Experience working with a multi-line phone system
Strong Administrative skills
Previous experience conducting most business via phone and email
Essential Duties and responsibilities including but not limited to:
Maintain ongoing tracking and appropriate documentation on referrals
Act as a liaison between referring provider and our office
Screen and scheduled incoming referrals and New Patient calls
Assemble information concerning patients clinical background and insurance information to create patient records
Ensure complete and accurate registration including patient demographics and current insurance information
Conduct insurance verifications including but not limited to verifying benefits and pre authorization requirements for specialist visits
Contacting patients presenting to visit in a timely manner.
Review details and expectations about the referral ot providers as needed
Manage and sort through paperwork sent via EHR fax line
Track and enter all referral request
Answer, respond and document phone calls from patients in a timely manner
Fax and scan information as needed
Other duties as delegated by physicians and management
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