Office Assistant

4 weeks ago


Des Plaines, United States Zeman Homes Full time
Job DescriptionJob Description

Blackhawk Estates, a part of Zeman Homes. is looking for a full-time Office Assistant. This position handles routine office work and administrative responsibilities of the community. The ideal candidate will be bi-lingual in English and Spanish.

In addition to the compensation package, we offer the following benefits:

  • Potential performance bonus
  • Participation in the medical, dental, vision, life insurance, and health savings account after 60 days of service
  • Participation in the 401-(k) savings plan
  • Company paid holidays
  • Paid time off

Essential Job Duties

  • Creates a positive resident experience by establishing rapport with residents and prospective residents, fielding community comments and concerns, and addressing all customer service issues.
  • Prepares and distributes resident and community communications.
  • Collects and posts resident security deposits, processing fees, and rents. Prepares bills and statements for approval.
  • Performs administrative functions including answering phones, typing, copying, faxing, and filing. Completes and maintains community records, reports, and files.
  • Makes collection calls for rental payments.
  • Processes move-ins and move-outs or residents.
  • Assists with the preparation of marketing materials and implementation of resident relation activities.
  • Assists prospective residents by reviewing new and used home listings, showing homes, and assisting with applications.

Requirements

  • Minimum 2 years administrative experience preferred
  • Strong customer service and telephone skills
  • Good problem solving skills
  • Professional appearance (Business Casual)
  • Computer proficiency, including the internet and Google suite; experience using Rent Manager and Back Office preferred
  • Bi-lingual in English and Spanish

Zeman Homes is a drug-free, equal opportunity employer. We participate in the E-Verify program.

Company DescriptionZeman Homes is one of the largest and most respected manufactured home operators in the country. Founded in 1983, Zeman Homes has grown over 40 properties across the United States. The Zeman Home team focuses on the business of finding you and your family an affordable home while developing, improving and maintaining great neighborhoods, as well as provides house financing and leasing services.Company DescriptionZeman Homes is one of the largest and most respected manufactured home operators in the country. Founded in 1983, Zeman Homes has grown over 40 properties across the United States. The Zeman Home team focuses on the business of finding you and your family an affordable home while developing, improving and maintaining great neighborhoods, as well as provides house financing and leasing services.
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