Scheduling Coordinator

4 weeks ago


Jupiter, United States MyCare Medical Group Full time
Job DescriptionJob Description

Job Summary

MyCare Medical is a dynamic team of multi-specialty healthcare providers in a friendly working environment.  We are looking for a detail-orientated Scheduling Coordinator to bring their talent to our team

Job Responsibilities

  • Welcome patients and visitors via phone and also in-person
  • Field patient questions, providing assistance and direction when necessary
  • Optimize patient satisfaction by being personable, empathetic and efficient
  • Schedule patient appointments
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information
  • Protect patients' rights by maintaining confidentiality of personal and financial information
  • Maintain operations by following policies and procedures
  • Contribute to team effort by accomplishing related responsibilities as needed

Job Qualifications

  • 1+ years of experience working within the customer service industry
  • Friendly and compassionate disposition
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills
  • Ability to work independently or as part of a team
  • Professional and empathetic interpersonal communication skills
  • Dedication to maintaining confidentiality of all patient records
  • Experience with eClinicalWorks is a plus
  • Bilingual in English/Spanish is preferred

BENEFITS

  • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
    • FSA and Life Assistance Program (EAP)
    • 401(k) Retirement Plan
    • Health Advocacy, Travel Assistance, and My Secure Advantage
  • PTO Accrual and Holidays

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