Operations Analyst

4 weeks ago


Alpharetta, United States Intelligent Audit Full time $45,000 - $50,000
Job DescriptionJob Description

Job Title: Operations Analyst

Reports to: Operations Supervisor

Intelligent Audit is a fast growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper, and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. We are looking for an Operations Analyst to assist our customers with their timely requests. This role will collaborate with a team of people to resolve customer service tickets in our ticketing system and troubleshoot any issues customers may be having. An Operations Analyst can help teach you about the way Intelligent Audit services their customers and is a great place to start if you have a passion for helping others, desire to learn and grow in the logistics space, and have a an attitude of learning from the ground floor.


What You Will Do:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to:

  • Promptly and accurately resolve customer service tickets in Jira
  • Collaborate with team to solve customer related operational issues
  • Work with customer related financial applications, dashboards, and infrastructure
  • Supports the execution of customer solution strategies provided by Client Success Team
  • Responsible for new user accounts and scheduled reports for a customer
  • Troubleshooting customer issues – questions, errors, updates, missing information
  • Upload Spot Quote or GL files
  • Key invoice entry requests, perform data entry

What You Will Bring:

  • Excellent written and verbal communication skills
  • Customer service skills
  • A can-do, energetic attitude for our customers and internal team
  • Problem solving skills and deductive reasoning
  • Active listening and participation in all meetings
  • Ability to prioritize and analyze information
  • A collaborative work ethic
  • Life long learning attitude
  • BONUS: Excel competency skills - V-lookups, Pivot tables, and more....

Minimum Qualifications:

  • Associate degree/some college or
  • 1-3 years of related work experience


  • Alpharetta, United States Aquinas Consulting Full time

    Job DescriptionJob DescriptionAquinas Consulting is currently look to fill a contract Sr. Technical Operations Analyst job in Alpharetta, GA for a Professional IT Services Firm. Our client specializes in proprietary machine learning, predictive analytics solutions and the use of automation to achieve business transformation for some of the largest companies...


  • Alpharetta, United States Jobot Full time

    Position: Senior Corporate Tax AnalystAbout Jobot:Jobot is a leader in the technology sector, providing an energetic and innovative atmosphere for professionals eager to influence financial outcomes significantly. We are in search of a Senior Corporate Tax Analyst to enhance our proactive tax planning and compliance efforts.Key Responsibilities:Prepare and...


  • Alpharetta, United States Jobot Full time

    Position Title: Senior Corporate Tax AnalystAbout Jobot:Jobot is a leader in the technology sector, providing a vibrant and challenging atmosphere for professionals eager to enhance financial outcomes. We are in search of a Senior Corporate Tax Analyst to join our innovative team and play a crucial role in our tax compliance and planning efforts.Key...


  • Alpharetta, Georgia, United States Ryder System Full time

    About the RoleRyder Systems is seeking a highly skilled Freight Brokerage Sales Operations Analyst to join our team. As a key member of our sales operations team, you will play a critical role in supporting the growth and success of our brokerage sales operations.Key ResponsibilitiesBrokerage Lead on Salesforce Administration and Design: Work closely with...


  • Alpharetta, United States AXIS Full time

    This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of...


  • Alpharetta, United States Honda Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...


  • Alpharetta, United States REQ Solutions Full time

    Title: Salesforce Business Analyst - Technical BALocation: Hybrid Based in Alpharetta, GADuration: 6 Months ContractThe Salesforce Business Analyst role is a vital part of the organization. This position will report to the Sr. Business Analyst – Salesforce on a growing team and work closely with all areas of the business. The Business analyst will be...


  • Alpharetta, United States REQ Solutions Full time

    Title: Salesforce Business Analyst - Technical BALocation: Hybrid Based in Alpharetta, GADuration: 6 Months ContractThe Salesforce Business Analyst role is a vital part of the organization. This position will report to the Sr. Business Analyst – Salesforce on a growing team and work closely with all areas of the business. The Business analyst will be...


  • alpharetta, United States REQ Solutions Full time

    Title: Salesforce Business Analyst - Technical BALocation: Hybrid Based in Alpharetta, GADuration: 6 Months ContractThe Salesforce Business Analyst role is a vital part of the organization. This position will report to the Sr. Business Analyst – Salesforce on a growing team and work closely with all areas of the business. The Business analyst will be...


  • Alpharetta, United States AXIS Capital Full time

    This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

  • Credit Analyst

    2 months ago


    Alpharetta, United States The Ladders Full time

    Description Position Title: Credit Analyst location: Alpharetta, Georgia description Mativ is actively searching for a Commercial (B2B) Credit Analyst to join our team in the Corporate Office in Alpharetta, GA. This position offers the opportunity to join a dynamic company in a highly visible Accounts Receivable and Credit Analyst role. The role requires an...


  • Alpharetta, Georgia, United States Intelligent Audit Full time

    Job OverviewIntelligent Audit is a leading provider of freight audit and business analytics technology solutions. We help our customers optimize their global transportation spend and improve their supply chain efficiency.We are seeking a highly motivated and detail-oriented Operations Analyst to join our team. As an Operations Analyst, you will play a...


  • Alpharetta, United States Hanger Full time

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics...


  • Alpharetta, United States Motion Recruitment Full time

    Position: Information Technology Support AnalystLocation: Remote options available, preferably near designated locations.Role Overview: This position involves providing remote troubleshooting and diagnostic assistance post-sale to ensure optimal functionality of products and services. The analyst will address technical support queries through various...


  • Alpharetta, United States Automated System Design Full time

    Job DescriptionJob DescriptionCompany ProfileFounded in 1987, ASD® exists to enhance the workplace experience. We don’t set limits on technologies, geographies, or services rendered. By removing these boundaries, we create a new category in the marketplace. Our business was created in response to the evolving technology needs of growing enterprises. We...


  • Alpharetta, Georgia, United States Abbott Laboratories Full time

    About Abbott LaboratoriesAbbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.We have a team of 114,000 colleagues...

  • Systems Analyst, Sales

    3 months ago


    Alpharetta, United States MOTREX Co. Ltd Full time

    OverviewMUST HAVE ELECTRONIC DATA INTERCHANGE (EDI) EXPERIENCE. The Systems Analyst, Sales & Marketing is an Information Technology (IT) professional who partners with leaders in the Sales, Marketing, Sales Operations and Customer Service departments to provide a balance of operational support and project / implementation work. They will engage their...

  • Business Analyst

    2 weeks ago


    Alpharetta, United States Equifax Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Business Analyst position is responsible for supporting D2C operational reporting, analytics and root cause analysis. This individual will...

  • QA Analyst

    4 weeks ago


    Alpharetta, United States The Judge Group Full time

    Our client is currently seeking a QA Analyst - II Job description: Location: We are open to any locations by a hub. Alpharetta, GA and Temple Terrace, FL are preferred but willing to hire in a different location for the right candidate ***Working Model: Hybrid- We currently do not have any in office requirements but a candidate should be prepared to come in...


  • Alpharetta, United States Fiserv Full time

    Join Fiserv as a Senior Financial AnalystAt Fiserv, we are at the forefront of financial technology and payment solutions, facilitating the movement of money and information globally.As a Senior Financial Analyst, you will play a pivotal role in enhancing client satisfaction through the development and execution of innovative financial solutions.Key...