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Room Attendant

3 months ago

Tucson, United States Tucson Hotel Management, LLC Full time
Job DescriptionJob Description

Room Attendants are responsible for ensuring 100% guest satisfaction by providing guests with a clean, welcoming, comfortable and safe room.
Essential Duties and Responsibilities. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily with or without reasonable accommodations.

  • Per brand standards, cleans assigned Guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom.
  • Empty all trash containers and replace with fresh liners.
  • Restock useable items in Guest rooms or suites (i.e., soap, towels, paper items).
  • Ensure removal and appropriate disposition of guest room trays, dinner, glass and silverware.
  • Clean and vacuum exterior entry and hallways.
  • Keep linen closets and supply areas clean and organized.
  • Ensure Guest laundry and dry-cleaning orders are attended to promptly.
  • Notifies Supervisor promptly of any special Guestroom or suite issues including reporting of any maintenance needs.
  • Promptly handles Guest complaints or requests and refers to Supervisor if unable to handle.
  • Ensures that all rooms or suites are secured upon leaving the Guest room or suite.
  • Handles chemicals and equipment as trained and according to label directions.
  • Gives personal attention, takes personal responsibility and uses teamwork when providing Guest service and experience.

Required Skills, Knowledge and Abilities

  • Strong verbal and interpersonal skills.
  • Works well independently or as part of a team.
  • Strong attention to detail.
  • A positive attitude.
  • Adhere to the policies and procedures of the hotel.
  • Able to work a varied schedule including holidays, weekends and nights as the business dictates.
  • Able to work a flexible schedule.
  • Experience and / or Education
  • Any combination of education and experience provides the required knowledge, skill, and ability.
  • Ideal candidate will have a minimum of one year of hospitality experience in housekeeping.
  • Prefer some previous understanding of the English language.
  • Physical Requirements
  • Ability to lift up to 50 pounds.
  • Ability to pull, push up to 100 pounds.
  • Must be able to squat, bend, kneel and twist.
  • Ability to stand for long periods of time.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information or other protected class. Our locations are drug-free. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

  • Benefits:
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Employee Discount
    • Paid time off

  • Shift:

    • Full-Time
    • Day Shift

  • Weekly day range:

    • Weekend availability