Residential Advocate

1 month ago

Castro Valley, United States Ruby's Place Full time
Job DescriptionJob Description

In-Person Full-Time Position (40 hours per week) in Hayward, CA (Non-Exempt)

Reports To: Facility Manager (Betty’s Village)

Who We Are

Ruby’s Place (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, and wrap around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. There are no barriers to participate in our programs.  

Ruby's Place is led by survivors with a focus on reflection, innovation, and connection.  We value diversity, and equity across all races, genders, sexualities, and abilities. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate an inclusive workplace that appreciates and emphasizes the voices of those most impacted by violence including women, individuals with disabilities, people of color, and the LGBTQ+ community. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. We encourage those with lived experience with housing instability, trafficking, domestic violence, and interpersonal violence to join our team.

Who You Are

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services.

You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. 

What qualifications are required for this position?

You Are Also:

  • Holding an Associate’s degree in social services or enrolled in a similar program at an accredited four year College/University. Experience may be substituted for the education requirement.

  • Experienced in crisis intervention, individual and group counseling, and client advocacy.

  • Experienced working in a domestic violence and or homeless setting providing direct services to women with children. 

  • Understanding of the dynamics of abusive relationships and a commitment to preventing violence in the home.

  • Knowledge of Trauma Informed Care as well as an understanding of, and sensitivity to, serving diverse populations. 

  • Certified inThe State mandated 40-hour Domestic Violence counselor certification.  Can be arranged after hiring.

  • Able to lift 25 lbs. 

  • In possession of a valid CA driver's license, proof of insurance, and be approved by Ruby's Place insurance as a driver in order to drive agency vehicles.  

  • Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents.  Able to meet all licensing requirements of Community Care Licensing.

What You Will Do

The anticipated start date for this position is Summer 2024. You will report to the Facility Manager (Betty’s Village). The function of the Residential Advocate is to provide necessary shift coverage for the overall operation and function of Ruby's Place shelter for individuals with a reported history of sex/labor trafficking, domestic violence, or who are at risk of such abuse. Additionally, the Residential Advocate will provide support and assistance to Case Management staff.

Responsibilities include

  1. Monitor the shelter program during the shift.

  2. Provide general information and referral to hotline callers.

  3. Perform telephone screening for potential clients.

  4. Basic maintenance and cleaning tasks (cleaning, chore supervision, stocking, and general supply inventory).

  5. Assist with data entry, filing and additional clerical duties.

  6. Provide confidential, holistic, client-centered, trauma-informed services.

  7. Orient new residents to shelter facilities.

  8. Assist with general shelter operations.

  9. Provide back-up in-person or phone shift coverage to other Shelter Programs as necessary

  10. Be on the rotating on-call schedule for other shelters                                                                                             

  11. Complete functional timesheets by assigned due dates in compliance with time allocations.

  12. Actively participate in reflective supervision sessions.

  13. Create and maintain documentation of processes and procedures related to job duties.

  14. Perform other duties as assigned.

Working Conditions

This position is in-person. You are expected to be available on-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.

Local travel in the greater Bay Area may be required.

Applying

The pay scale for the Residential Advocate (Betty's Village) FT 3pm-11pm is $25.75 per hour. The benefits that come with working at Ruby’s Place at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, sabbatical, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hour a week position. This is a hybrid position (flex work). Applicants must be located in the greater Bay Area.

If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following three prompts:

  • Why do you want to work for Ruby’s Place and why are you a good fit for this role? (200 words max)

  • Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences).

At Ruby’s Place, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

Send resume and prompt question answers to Julie@rubysplace.org

Company DescriptionOur agency philosophy is built on having a strong healthy team to provide the best experience for clients in our care. We believe quality work starts with a program that is client-centered and built on trauma informed care. We have voluntary services coupled with the intentional care of our staff for a holistic approach.Company DescriptionOur agency philosophy is built on having a strong healthy team to provide the best experience for clients in our care. We believe quality work starts with a program that is client-centered and built on trauma informed care. We have voluntary services coupled with the intentional care of our staff for a holistic approach.

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