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Sales Support Specialist

2 months ago


Grand Rapids, United States PrideStaff - Grand Rapids, MI Full time
Job DescriptionJob Description

This position works with the inside sales team to support the outside sales team, as well as the customer directly. A successful inside sales representative will help grow sales revenue by developing customer relationships, managing incoming customer orders, and providing excellent customer service.

Full-time or Part-time schedule 

Duties

  • Develops sales opportunities by building customer rapport, providing technical information and explanations, and preparing quotations.

  • Closes new accounts by responding to telephone, fax, and e-mail inquiries and verifying and entering information.

  • Fills orders by transferring orders to fulfillment, creates necessary purchase orders, communicates expected delivery date and explains stock-outs.

  • Develops accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.

  • Maintains and improves quality results by following standards and recommends improved policies and procedures

  • Participate in product demonstrations at customer locations

  • Performs other duties when necessary

Qualifications

  • High school education or equivalent

  • Strong verbal and written communication skills

  • Detail-oriented and well-organized

  • Customer service and data entry skills

  • Able to handle physical demands of product demos - loading/unloading materials

Company DescriptionPridestaff is a recruiting firm in Grand Rapids that assists great companies in finding great candidates We can offer you a wide range of rewarding career options. All of our positions are long-term opportunities.Company DescriptionPridestaff is a recruiting firm in Grand Rapids that assists great companies in finding great candidates We can offer you a wide range of rewarding career options. All of our positions are long-term opportunities.