Training and Development Coordinator
3 weeks ago
Schedule: M-F 8.30-5pm
Contract to Hire
Position Summary: Under the general direction of the Customer Support Center Leadership, the training and quality assurance specialist is responsible for the development, maintenance and delivery of training material for Customer Support Center and Referrals departments. Premier customer service is the goal for this role. This individual develops, analyzes, maintains, and oversees quality improvement models to increase patient care outcomes. They support the employees to enable their individual progress and success.
Qualifications:
- Bilingual Spanish/English preferred
- Strong analytical skills.
- Exceptional oral and written communication skills.
- Ability to work equally well under supervision and independently.
- Excellent interpersonal, communication and presentation skills.
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