Administrative Assistant
4 weeks ago
We are seeking an Administrative Assistant to join our team You will perform clerical and administrative functions in order to drive company success, while ensuring policies and procedures are being followed as outlined by the Operation’s Department. You will be responsible for helping customers by providing product and service information, with the ultimate goal of creating Raving Fans.
Responsibilities:- Plan and schedule appointments and events
- Greet and assist onsite guests
- Answer inbound telephone calls
- Handle customer inquiries and complaints
- Provide information about the products and services
- Document and update customer records based on interactions
- Perform all other office tasks
- Ensure information is listed on the correct forms (Maintenance Agreements, Leasing, Supplements, etc.)
- Assist with processing Sales order in both, the CRM and ERP systems
- Run various reports for Management
- Assist with various Sales Promotions or campaigns
- Assist with the creation of Partnership Reviews for Sales to present to customers
- Respond to customer service issues as needed
- Maintain a high level of customer service during these processes
- Previous experience in office administration or other related fields
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
- Ability to build rapport with clients
- Positive and professional demeanor
- Valid Driver’s License & Insurability
- 35+ wpm computer speed
- Proficient in Microsoft Office – Windows, Excel, Word, and Outlook
- Must have a positive attitude
- Must like working as a Team
- Medical / Dental / Vision Insurance
- 401k / Profit Sharing
- Short-Term and Long-Term Disability
- FMLA
- Group Life Insurance
- PTO / Paid Holidays
- Educational Assistance
- Employee Assistance Program
Datamax of Texas is proud to be an Equal Opportunity Employer.
Please include salary history when submitting your resume.
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