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Cable Technician
4 months ago
About Us
Digital Media is a national provider for Multifamily Communities, offering Broadband Internet, Television and Telephone services since 2002. With our focus on multi-dwelling properties, owners and residents have access to advanced telecommunications services upon arrival in their new home. Our continued growth has led us to begin searching for a new member to join our team to service both commercial and multifamily clients.
Job Duties include but not limited to:
- As part of the team, you will work to Install, maintain, and repair cable TV and internet systems, and educate customers on products / services.
- Cable Technicians will be involved with pulling, routing and labeling of cables on community projects.
- Install support structures, including cable racks, j-hooks, innerduct, and other related structures during installations at multifamily communities.
- Ensure the system is working correctly during the course of conducting inspections of cable lines.
- Test and troubleshoot issues with network communication when required,
- Repair/Replace related equipment to resolve cable issues as needed.
Responsibilities & Requirements
- Demonstrate strong technical troubleshooting skills to diagnose and resolve customer issues with television, internet, and phone services.
- Identify, investigate, and resolve basic technical problems using clear and effective communication skills.
- Juggle multiple projects and tasks with superb accuracy and attention to detail, while meeting deadlines and customer expectations.
- Deliver exceptional customer service and satisfaction, by listening to customer needs, providing accurate information, and offering solutions.
- Exhibit a sense of urgency and problem-solving skills, by responding quickly, efficiently, and creatively to customer inquiries and complaints.
- Self-starter and the ability to work independently.
Cable Technician Requirements and Qualifications:
- · High school diploma or equivalent
- · 1+ years of experience professional technician experience preferred but will train interested parties
- · Familiar with industry tools and equipment
- · Valid driver’s license with a clean driving history
- · Able to work at tall heights and lift 70+ pounds
Job Type: Full Time
Benefits
• 401(k)
• 401(k) matching
• Health insurance
• Paid Vacation
Shift:
• 8-hour shift
Salary
$20-$25 per hour