Customer Service

7 days ago

Burlington, United States Wicked Staffing Solutions Full time
Job DescriptionJob Description

Title: Customer Service/Accounts Payable

Type of Placement: Temp to Perm

Shift: 1st Shift 8:30am-5:00pm Monday- Friday

Pay/Pay Range: $20.00 hrly

About Our Customer:

The company was founded as a service organization and today maintains a highly trained service department. Preventive maintenance filter service programs, filter bank repair and upgrades, clean room audits, ductwork video inspections, and IAQ investigations are just a few of their services.

Benefits upon Hired Perm:

  • Available when hired by company.

Why Work Here:

Great company with longevity in business and strive to work as a team environment.

Summary:

Office position will have many responsibilities within the office environment by maintaining great Customer Service and Accounts Payable skills.

ESSENTIAL FUNCTIONS:

Customer Service:

  • Provide account information to customers including but not limited to account balances, histories, order status, and pricing.
  • Provide timely resolution of customer complaints, concerns, and inquiries.
  • Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate for their situation.
  • Research special products within product line to meet customer needs.
  • Prepare reports and correspondence as needed.
  • Develop and maintain relationships with vendor contacts to ensure customer orders are kept on track.

Accounts Payable:

  • Voucher Vendor Invoicing
  • Troubleshoot Invoice discrepancies.
  • Tax Forms

SKILLS AND ABILITIES:

  • Excellent customer service skills
  • Acute attention to detail
  • Strong sense of urgency when it comes to answering customer inquiries, complaints, and other requests.
  • A competitive spirit and a drive to meet/exceed both company and individual goals.
  • High School diploma or equivalent required, bachelor’s degree preferred.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Proven ability to handle multiple projects and meet deadlines.
  • Ability to work independently and as a member of various teams and committees.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Strong interpersonal skills.
  • PC proficiency, Microsoft Office skills required - especially Word and Excel.
  • Strong organizational skills, good follow-up, quick to adapt to new tasks and have an exceptional work ethic.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Environmental Conditions:

  • Standard office environment contains furniture and equipment to conduct common business activities.

About Wicked Staffing Solutions:

We have built long-standing relationships with some of the most reputable and well-known top companies that are hiring in manufacturing, distribution, customer service, engineering, electronics, and many other industries. We offer temporary, temp-hire, and direct placement opportunities, in a variety of positions.

Equal Opportunity Employer

Company DescriptionWicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts, and New Hampshire.. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for youCompany DescriptionWicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts, and New Hampshire.. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for you

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