Service Writer

4 weeks ago


Las Vegas, United States Master Automotive Centers Full time
Job DescriptionJob Description

Responsibilities

  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.

Qualifications

  • Service Writer 1-2 years
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Good communication skills with customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
Company DescriptionWe are a complete Auto repair shop. Located off one of the busiest streets in Las Vegas.Company DescriptionWe are a complete Auto repair shop. Located off one of the busiest streets in Las Vegas.

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