Customer Service Clerk

7 days ago


Coppell, United States Reliance Staffing Inc Full time
Job DescriptionJob Description

We are seeking a Customer Service Clerk to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. This is not a typical office position, will be in warehouse environment.

SHIFT: MUST BE AVAILABLE EVENINGS AND WEEKENDS, ROTATING SHIFT (40 HRS)

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWarehousing
- Container Freight Stations
- Consolidation Services
- Regional Distribution
- Storage
- Loading/Unloading
- Cross DockingCompany DescriptionWarehousing\r
- Container Freight Stations\r
- Consolidation Services\r
- Regional Distribution\r
- Storage\r
- Loading/Unloading\r
- Cross Docking

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