Store Clerk and Sales Representative

4 weeks ago

Santa Barbara, United States Flores Hardware and Lighting Inc Full time
Job DescriptionJob Description

We are a family-owned business company specializing in the sale of wrought iron work, including Spanish lighting fixtures, railings, firescreens, doors, gates, repairs, and accessories. We are seeking a dedicated Store Clerk/Sales Representative who is willing to learn to join our team and provide excellent customer service to our clients. The ideal candidate will have experience in a retail setting and a passion for working with customers as well as the ability to close deals.

 

Responsibilities:

  • Welcome and greet customers as they enter the store

  • Understand customer needs and recommend appropriate solutions to meet their requirements.

  • Provide information about our products and services to customers

  • Process transactions using our point-of-sale system

  • Maintain a clean and organized store/working environment

  • Help with inventory management and restocking of products

  • Create, print, and process quotes/invoices

  • Upload appropriate information and documentation to Quickbooks

  • Make appointments for the store owner

  • Maintain good communication with clients via email or phone about work orders and appointments

  • Answer phone calls, emails, and sort files

  • Work collaboratively with other team members to ensure efficient store operations

  • Work directly with the store owner

  • Build and maintain strong relationships with existing and potential customers.

  • Negotiate pricing and terms of sale to close deals and achieve sales targets.

 

Requirements:

  • High school diploma

  • Associate degree (preferred)

  • Prior experience in a retail or customer service role

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

  • Attention to detail and accuracy in processing transactions

  • Proficiency with basic computer skills and point-of-sale systems

  • A positive attitude and willingness to learn about our products and services

  • Ability to send professional emails and respond in a timely manner

  • Ability to read invoices and office documents

  • Excellent communication and negotiation skills

If you are passionate about customer service and enjoy working in a retail environment, we encourage you to apply for this exciting opportunity to join our team.

Company DescriptionFor over 20 years, Flores Hardware & Lighting Inc. has been the premier destination for handcrafted wrought iron products and exceptional lighting solutions in the heart of Santa Barbara. Our skilled artisans meticulously design and manufacture each piece, ensuring the highest quality and craftsmanship. From custom wrought iron gates and railings to exquisite lighting fixtures and hardware, we bring your vision to life. Our comprehensive services include restoration, repairs, faux finishing, powder coating, and installation, ensuring a seamless and professional experience.Company DescriptionFor over 20 years, Flores Hardware & Lighting Inc. has been the premier destination for handcrafted wrought iron products and exceptional lighting solutions in the heart of Santa Barbara. Our skilled artisans meticulously design and manufacture each piece, ensuring the highest quality and craftsmanship. From custom wrought iron gates and railings to exquisite lighting fixtures and hardware, we bring your vision to life. Our comprehensive services include restoration, repairs, faux finishing, powder coating, and installation, ensuring a seamless and professional experience.

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