Department Manager

2 weeks ago

Elkridge, United States B. Green & Company, Inc. Full time
Job DescriptionJob Description

Our long-standing Family Owned Business, Full-Service Grocery Store is seeking a Department Manager for our Scratch Made Deli at Green Valley Market Place. Enjoy expressing your creativity, new recipes, and menus for our Hot Foods Bar and Daily Specials

If you are an experienced Deli Manager, we could be your new "home"

Position Summary:

Direct and supervise all functions and activities of the Deli Department operations and its Associates at Green Valley Market Place. Responsible for demonstrating customer satisfaction behaviors, to include being friendly, responsive, knowledgeable, and passionate. Responsible for achieving production and budget objectives. Creatively and positively motivate the team to achieve the department’s goals. Including but not limited to Sales, Gross Profit, Associate Engagement, and a positive Customer Experience. Follow and enforce all standard operating policies and procedures with Deli Associates at Green Valley Market Place. Promote and maintain our mission, values, and culture. Provide exceptional communication and build positive relationships with internal and external customers and team members.

Professional Expectations as a Department Manager:

Assist Store Management in increasing sales, not just suggestive selling, but connecting with the customers, getting to know the needs, present items/recipes, sell Green Valley Market Place to the customer.

Present a professional appearance and be a positive role model for all Associates in the department, per Green Valley Market Place Dress Code Policy.

Schedule work hours and time off for ALL department personnel, including Overtime. (Overtime may need to be approved by Store Manager)

Make recommendations on staffing the Department; interviewing and hiring of Department personnel; and promotion of associates;

Assign work to, direct the work of, and train Department personnel;

Complete performance appraisals on all Department personnel;

Day-to-day recommendations and delivery of progressive discipline and recommend termination;

Assign, review, and approve work of all associates under his/her direct supervision;

Take the initiative to foresee work that needs to be completed and see to it that it is completed in a timely fashion;

Utilizing available resources and tools, Department Managers determine appropriate staffing levels for each shift based on business needs.

Essential Duties:

  • Perform all duties in accordance with all Company policies, procedures, and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws, and regulations.

  • Perform all duties in accordance with HAACP and Food Handling procedures.

  • Maintain a clean, neat, organized, and safe work environment in accordance with standards.

  • Clearly communicate and consistently enforce department and Company safety policies and procedures. Ensure that Associates operating applicable equipment are at least 18 years old.

  • Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.

  • Ensure that Associates operating power equipment are 18 years of age or older.

  • Unload trucks and transport merchandise to Deli Department.

  • Maintain all temperature logs and production sheets.

  • Set up and maintain a proper cleaning maintenance schedule for the entire department.

  • Successfully complete training to receive and maintain a Company-recognized Food Safety Certification.

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