Renewals Associate
3 weeks ago
Company: US Corporate Solutions, LLC
Our Philosophy: At US Corporate Solutions, we value a workplace where each employee feels appreciated, supported, and motivated.
Open Position: Join us as an Accounts Renewals Specialist and be a part of a team where your passion for helping people meets a dynamic and fast-paced environment.
Why Join Us?
- Growth Opportunities: We're committed to internal promotion and professional development.
- Supportive Environment: Enjoy our team-oriented atmosphere designed for your success.
Role Summary:
You will be directly engaging with clients to inform and process their annual renewals, managing communications, payments, and customer service with diligence and warmth.
Key Responsibilities:
- Handle high volume of calls and email inquiries.
- Understand customer needs, provide solutions, and maintain communication records.
- Document processing and customer account management.
- Adhere to communication procedures, guidelines, and policies.
- Go above and beyond to engage with customers.
We’re Looking For:
- Experience: Background in customer support or sales.
- Skills: Exceptional phone etiquette and active listening abilities.
- Qualifications: High school diploma required; further education is advantageous.
- Personality: A customer-first attitude with the adaptability to interact with various individuals.
- Abilities: Strong communication, presentation, multitasking, and time management skills.
US Corporate Solutions, LLC is proud to be an Equal Opportunity Employer.
Company DescriptionUS Corporate Solutions has been in business since 2012. We are rapidly growing We have a very relaxed work environment and have tremendous opportunity for advancement within the company. We actually LIKE to come to workCompany DescriptionUS Corporate Solutions has been in business since 2012. We are rapidly growing We have a very relaxed work environment and have tremendous opportunity for advancement within the company. We actually LIKE to come to work-
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