Customer Service and Sales Entry Level

2 weeks ago

Miami, United States Magic5 Full time
Job DescriptionJob Description

Entry-Level Customer Service and Sales Representative

 

About Magic5:
Magic5 is a dynamic and innovative company specializing in providing top-notch magical experiences for our customers. From enchanting products to spellbinding customer service, we are dedicated to creating moments of wonder and delight. As we continue to grow, we are seeking passionate individuals to join our team and help spread the magic

 

Position Overview:
Are you ready to embark on a journey where every interaction has the potential to create magic? Magic5 is currently seeking enthusiastic individuals to join our team as Entry-Level Customer Service and Sales Representatives. In this role, you will be the face of Magic5, connecting with our valued customers, assisting them with their inquiries, and guiding them through a magical experience.

 

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat channels.
  • Assist customers with product inquiries, orders, and returns, ensuring a seamless and enchanting experience.
  • Utilize effective sales techniques to promote our magical products and services.
  •  
  • Build rapport with customers to understand their needs and preferences, offering personalized recommendations.
  • Process orders accurately and efficiently while maintaining a high level of attention to detail.
  • Collaborate with team members to achieve sales targets and exceed customer expectations.
  • Continuously strive to enhance the customer experience through proactive problem-solving and innovation.

 

Requirements:

  • High school diploma or equivalent.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with a passion for delivering exceptional customer service.
  • Ability to multitask in a fast-paced environment while maintaining a positive attitude.
  • Sales-oriented mindset with a desire to achieve targets and drive revenue.
  • Basic computer skills and familiarity with CRM software is a plus.
  • Enthusiasm for magic and a willingness to embrace the whimsical nature of our brand.

 

Benefits:

  • Competitive compensation package with opportunities for bonuses and incentives.
  • Comprehensive training program to equip you with the skills needed to succeed.
  • Fun and magical work environment where every day brings new enchantments.
  • Career growth and advancement opportunities within a growing company.
  • Employee discounts on our enchanting products and services.

 

Join the Magic:
If you're ready to be part of a team that brings joy and wonder to people's lives, Magic5 invites you to apply for our Entry-Level Customer Service and Sales Representative position. Come join us on our quest to spread magic far and wide

 

How to Apply:
To apply, please submit your application and resume if you see in this position a good fit for you. We can't wait to welcome you to the Magic5 family

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