Plumbing Service Manager

4 weeks ago

Wilmington, United States Super Service Today Full time
Job DescriptionJob DescriptionSalary:

Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.


We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.


If this sounds like you, and you’re ready to be part of an awesome team, engage, and learn every day, then take the next step because we’d love to get to know you. Join us today and let's make a difference together


What We Offer:

  • Plenty of advancement opportunities
  • Paid training (huge personal development opportunity)
  • Growth opportunities
  • Paid holidays and vacations (for FT)
  • Medical/Dental/Vision (for FT)
  • Your birthday is paid


Your Skill Set:

  • Supervise and lead the Plumbing Team
  • Manage and Evaluate Field Technicians
  • Conduct ‘Ride-a-Longs’ with Plumbing and provide feedback
  • Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained
  • Manage workload and schedules with Dispatcher to best utilize manpower and maximizes profits
  • Ensure Technicians are being dispatched effectively
  • Assist Technicians with issues while in the field
  • Resolve customer issues or concerns to ensure complete satisfaction
  • Ensure all department operations are carried out and follow MA plumbing code
  • Meet or exceed all company goals
  • expense reports, timesheets
  • Additional duties as needed


Desired Skills and Experience

  • Ability to inspire and lead others to attain company goals.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Quick, sound decision-making abilities.
  • Good presentation and public speaking skills is a plus.
  • Ability to build trust and demonstrate empathy.
  • Excel in a fast-paced, goal-driven environment.


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