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Bilingual Medical Receptionist
1 month ago
Medical Receptionist
Type: Temp-to-Perm
Schedule: Monday through Thursday 4PM-8PM, Saturday 7:30AM-3PM
Requirements:
- High school diploma or equivalent
- Must be bilingual, English/Spanish
- Minimum 1 year of experience of patient service / administrative in healthcare or dental setting
- Epic experience preferred
Responsibilities:
- Schedule, cancel, and/or reschedule patient appointments
- Check-in/check-out appointments and create follow up visits or recalls
- Complete patient registration
- Accurately collect, verify, and data enter demographic and insurance information
- Answer calls through multiline phone system
- Document clear and concise telephone encounters or RX refill requests and route appropriately
- Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information
- Interact in a professional, friendly, and welcoming manner while capturing accurate information in order to provide superior customer service