Productions Ops Supervisor, 2nd shift
2 weeks ago
NIGHT Shift 4pm-12:30am
Production Ops Supervisor
Sign off on all jobs, including material/media/indicia verification.
Ensure all Operators have received proper technical training as well as ensuring quality and ISO training has been conducted. Cross-training associates across Production Operations to reduce labor costs and position associates on the proper equipment.
Responsible for all mail industry production equipment such as Bindery, Insertion and Postal sort and knowing their capabilities, workflow improvements and limitations.
Delegate and ensure all jobs on the Must-Mail list are prioritized and completed in the accurate order; track all "hot jobs" and ensure deadlines are met.
Pull jobs from supporting areas (Print Room, Forms, Inkjet, Scheduling) to help meet/exceed SLA's.
Give the warehouse staff proper lead-time to ensure materials needs are being met and can maintain accurate counts on inventory.
Work with outside vendors to accommodate sorting needs and forecasting labor needs.
Ensure all safety standards are met and adhered to.
Mentor, counsel, empower, develop, support, encourage and instruct production staff, give feedback to all team members. Conduct performance appraisals, training and facilitate career development opportunities.
High school diploma or equivalent
3 years related experience in the operation of automated machinery
Availability for flexible schedule and overtime required (including weekends)
You have demonstrated interpersonal skills and proven ability to work in a diverse group environment with various personality types to get the work done. You relate well and show respect and consideration for others.
Strong time management skills and the ability to thrive in a dynamic environment while maintaining composure.
You can operate a PC and be literate in using application software such as Windows, Outlook, Excel, and Word.
Strong oral and written communication with the skill to communicate effectively with staff and management at all levels.
Thorough attention to details and excellent follow-up skills.
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