Concierge Guest Services/Tour Specialist

3 weeks ago


New Orleans, United States Spinato Management Corporation Full time
Job DescriptionJob Description

We are seeking a Concierge Guest Services to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Respond to guest needs, requests, and complaints
  • Assist guest in booking activities during their stay
  • Assist guests with directions & recommendations
  • Keep records of all tours sold & guest leisure activities booked
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Knowledge of New Orleans area a must

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