![Select Source International](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Customer Service Representative
06 Months
Orlando, FL
3 - 5 year experience required.
Takes a high volume of inbound or places outbound calls to provide information and services to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Follows processes and steps to ensure appropriate actions and follow through taken for customers.
Document needs for customers in databases. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Must be able to be available to customers for a certain period of time during the day.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word
Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.-
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