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Customer Service Representative

3 months ago

Orlando, Florida, United States Sir Speedy Orlando Fl Full time
Benefits:401(k) matchingCompetitive salaryDental insuranceVision insuranceBenefits/Perks:Initial and ongoing trainingCompetitive compensationPaid holidays and vacationIndoor and comfortable working environment

Company Overview:

A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Orlando, FL is looking for an experienced Customer Service Representative .We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction.

With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes inJob Summary:
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction

Responsibility Overview:
Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.

Skills we are looking for:
A positive, very detailed oriented people pleaserA willingness to be proactive and take actionExcellent communication skills (verbal & written)

Strong computer skillsTeam player that can work with others to deliver a project on timeSkills desired, but not required:
Previous experience in business to businessPrinting and signage experienceUnderstanding of direct mail and automated marketingExperience with PrintSmith or PrintersPlan