Section 8 Housing Choice Voucher Specialist

Job DescriptionJob Description

Classification: Administrative, Regular Full-Time

MUST HAVE HCV (Section-8) WORK EXPEREINCE. 

FLSA: Non-exempt (Hourly) contract to hire 90 days

 

General Description: Under the immediate supervision of the Housing Choice Voucher manager

HCVP Coordinator will maintain the efficient operation of the HCVP by providing general support in the areas of program leasing information including but not limited to dissemination, appointment scheduling and other HCVP related responsibilities. Must having HOUSING experience, preferably working in Section 8 departments.

 

Reports to: Housing Choice Voucher Program Director with dotted line to the Director of Asset Management and Modernization

 

Supervises: This is a non-supervisory position

 

Essential Functions:

MUST HAVE EXPERIENCE in processing Housing Choice Vouchers.

An employee in this class may be called upon to perform any and all other tasks listed below. This list of examples does not include all tasks, which the employee may be asked to perform.

· Determine the verifications needed to accurately evaluate applicant's income and family composition eligibility by preparing and submitting to appropriate sources (i.e. Social Security Administration, Department of Social Services). Establish and maintain contact with these appropriate sources to coordinate final eligibility procedures for all Housing Choice Voucher housing.

· Assist in the program management of the PBV program, certifying applicants, completing recertifications, and working with the landlords as the liaison between the applicant, landlord, and HCV program

 

· Conduct interviews and counsel prospective and current program participants by thoroughly explaining the Housing Choice Voucher Program, including fraud, proper maintenance of units and tenant responsibilities.

 

· Issue certificates of Family Participation to applicants according to the Housing Choice Voucher waiting list procedures and counsel certificate holders.

· Assist in monthly recertification; briefings and review tenant file with tenant (assemble verifications and data for lease renewal).

 

· Maintains rent reasonableness

 

· Assist with ensuring accurate reporting in VMS

 

· Develops and maintains good working relationships with landlords and potential participating owners by providing information about IHC and the HCV program

 

· Ensures compliance with the Administrative Plan and policies related to specialized programs including but not limited to PBV, Homeownership, ect.

 

· Assemble, prepare and type recertifications, new cases, closeouts and/or interim changes by computing Total Tenant Payment, Housing Assistance Payments based on family composition, allowances, deductions and assets.

 

· Make copies of and mail to tenants and property owners Housing Choice Voucher leases and Housing Assistance Payment Contracts.

· Calculate rent increase requests from property owners to ensure that increases do not exceed annual adjustment factor and fair market rents.

· Key monthly data into computer including all Housing Choice Voucher recertifications, new cases, closeouts and/or interim changes. Data must correlate and balance with monthly worksheet and approval register.

 

 

Required Knowledge, Skills and Abilities:

· Excellent Customer Service.

· Ability to effectively communicate verbally with a variety of people, one-on-one and in small groups.

· Ability to effectively communicate in writing, generally using existing form letters or other documents as examples.

· Ability to mitigate conflicts and negotiate successful resolutions to disputes among team members or with clients.

· Knowledge of organizational and planning skills necessary to accomplish the work load.

· Analytical skills necessary to: research policies, procedures, and guidance in response to specific questions or issues; make recommendations regarding what guidance is applicable to the specific situation and what course of action should be taken.

· Creative problem solving skills for use when there is no directly applicable guidance.

· Interviewing and negotiating skills and techniques.

· Ability to operate a variety of standard office machines, including a computer, fax machine, copier, multi-line telephone, and calculator.

· Knowledge of basic office procedures such as filing.

· Knowledge of the Housing Choice Voucher program regulations, guidelines, procedures, and requirements including; HUD regulations and guidelines relating to program eligibility and participation, income determination, HAP and tenant share calculation, Housing Quality Standards (HQS), rent reasonableness, payment standards, etc.; and State and Local building and occupancy laws or regulations and IHC’s Administrative Plan and related policies and procedures

 

 

Qualifications, Knowledge and Skills:

· High School diploma or equivalent; supplemented by business school course in office management, accounting and/or administration and two years responsible experience with a public housing or related social program or any equivalent combination and experience.

· HCV/Public Housing Eligibility Certification (within 1 year of employment).

· HVC/Public Housing Rent Calculation Certification (within 1 year of employment).

 

Materials and Equipment Used:

Personal Computer, Calculator, General Office Equipment, Cell phone

 

 

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations could be made to enable individuals with disabilities to perform the essential functions.

Company DescriptionIHC is under new leadership and on the path for continued growth. Looking for experienced leaders to join the team.Company DescriptionIHC is under new leadership and on the path for continued growth. Looking for experienced leaders to join the team.

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