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Training Specialist

2 months ago

Montgomery, United States TechFlow, Inc. Full time
Job DescriptionJob Description

TechFlow Inc. is excited to announce an immediate opening for a talented Training Specialist to join our team at Maxwell AFB-Gunter Annex, AL. This exciting role supports the Enterprise Logistics Readiness Portfolio, including the Cargo and Personnel Movement Product Line Family of Systems. As a Training Specialist, you will play a crucial role in delivering knowledge transfer and orientation for new releases, tools, process changes, and skill development. If you're passionate about empowering others with cutting-edge training and thrive in a fast-paced, innovative environment, we invite you to bring your expertise to TechFlow and make an impact with us

Key Responsibilities

  • Develop, update, and maintain comprehensive user guides, training manuals, and instructional materials tailored to various audiences.
  • Ensure all training documentation is current, accurate, and aligned with the latest software releases, tools, and processes.
  • Coordinate and deliver engaging training sessions, both in-person and virtually, to diverse groups of users.
  • Create and implement interactive training modules and workshops that cater to different learning styles and needs.
  • Assess training needs and requirements for each software release and process change.
  • Develop and implement detailed training plans and schedules that effectively address identified needs and ensure seamless knowledge transfer.
  • Continuously analyze the effectiveness of training programs and materials, gathering feedback from participants to make necessary improvements.
  • Revise and update training content to reflect changes in software, processes, or organizational requirements.
  • Conduct site surveys to assess training needs and readiness for new implementations.
  • Provide on-site support for new system rollouts, ensuring smooth transitions and effective training delivery.
  • Brief and collaborate with stakeholders at various locations to ensure alignment of training objectives with organizational goals.
  • Address stakeholder questions and concerns, providing tailored training solutions and support as needed.
  • Complete and submit detailed Trip Reports for required travel, documenting activities, outcomes, and any follow-up actions required.
  • Stay current with industry trends and advancements in training techniques and tools.
  • Incorporate best practices and innovative approaches into training programs to enhance their effectiveness and relevance.

Requirements

  • ​​High school diploma or GED
  • ​Required years of experience and education combinations detailed below.
    • ​High School Diploma/GED and minimum of 6 years experience.
    • Bachelor’s Degree and minimum of 3 years experience.
    • Master's Degree and minimum of 1-2 years experience.
  • Experience in designing, developing, and delivering training programs and materials.
  • ​Expertise in creating instructional materials, user guides, and training documentation.
  • Proficiency in both in-person and virtual training delivery methods.
  • Strong organizational and project management skills to develop and implement training plans and schedules effectively.
  • Proficiency in Microsoft Office Suite of products.
  • Ability to obtain and maintain US DOD Secret Security Clearance

Preferred Qualifications:

  • Hands-on experience with the specific technologies, software, or systems being supported (e.g., Enterprise Logistics Readiness Portfolio, Cargo and Personnel Movement Product Line).

#techflow

Benefits

Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges.

Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.

TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace

  • Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
  • 401k plan with Roth option.
    • Eligibility for an employer match.
    • Immediate vesting
  • Paid time off
  • Holidays – 11 paid holidays per year
  • Comprehensive medical, dental, and vision plans
  • Company-paid Life & AD&D insurance plan
  • Employee Assistance Program
  • Wellness Resources
  • Company-paid training and development program
  • Voluntary benefits include:
    • Life & AD&D Insurance for employee, spouse, and children
    • Short-term and long-term disability (per plan guidelines)
    • Legal Shield and Identity Theft protection plans
    • Pet Insurance