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Collision Quality Control
4 months ago
The quality control team
Responsibilities
· Preform in shop audits of structural and non-structural repairs.
· Provide onsite and virtual guidance and reviews to shops
· Communicate issues with upper management, providing action plans and training material.
· Provide on-site coaching and training to tailored to the needs of the shops
· Run continuing educations workshops for administration and technical staff
· Review on site repairs and fill out reports and a summary of visit
· Do OEM research that shops are having trouble finding
· Provide end of the month reports detailing opportunities for improvement for shops to upper management
· Preform 2 Safety reviews per location per year- Following up on any open items.
· Other Duties as assigned
Requirements
· Must be willing to travel approximately 75% (or more if necessary) of the time on a regular basis.
· Must have strong familiarity with CCC estimating. Mitchell estimating experience is also a plus.
· Strong verbal and written communication skills.
· Must have experience using MS Word, Excel, and Outlook CCC One and Alldata or OEM Repair Manuals
· The role is ideal for process-oriented individuals with attention to detail, self-discipline, and excellent time management.
· Must be able to work independently on assigned projects and be able to work with others.
· Must be able to talk in front of small & large groups as needed.
· I-Car Platinum a Plus