Medical Receptionist

2 weeks ago

Southlake, United States Advanced Spine & Orthopedics Full time $17 - $20
Job DescriptionJob Description

Front Desk Receptionist

POSITION SUMMARY:

Greeting all patients upon arrival. Checking patients in/out. Collecting of outstanding balances due, or deposit amounts for procedures, along with copays/coinsurances/deductibles due. Printing/Uploading patient paperwork. Answering incoming patient phone calls, scheduling, scanning of documents, shredding as needed.

JOB ROLE AND RESPONSIBILITIES:

  • Greet patients professionally and kindly.
  • Maintains patient confidentiality.
  • Answers incoming telephone calls, routes calls to appropriate person. Documenting message correctly in the patient charts.
  • Makes appointments for patients by following established office policies and procedures.
  • Cross reference insurance verification information to ensure that we are collecting the appropriate amounts due from patients.
  • Ensures accuracy of patient information including proper insurance, address, demographic changes on each patient.
  • Scans in new patient driver’s licenses and insurance cards.
  • Organizes forms and required paperwork by provider each day, to prep for next day.
  • Appropriately notifies clinical personnel of patient’s arrival for appointment and if patient is running late also notifying and communicating with the MA if patient is late to their appointment.
  • Call patients for appointment reminders.
  • Making sure the journal balances at the end of the day and that all patient payments are properly posted to each patient account.
  • Supports check in/out, schedulers as needed.

REQUIREMENTS:

Education: High school diploma required.

Experience/Skills: Preferably two years of experience in a medical practice setting.

EMR experience. Excellent customer service, excellent organizational skills, able to multi-task and set and meet priorities required. Must be familiar and knowledgeable with computers. Able to provide co-workers, patients, doctors, and management with responses in a positive, supportive and cooperative manner. Detail-oriented and good follow-through skills.

Job Type: Full-time

Pay: From $17.00 - $20 per hour depending on experience

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Life insurance

Schedule:

  • Monday - Thursday 08:30 AM - 5:30 PM Fridays 08:30 AM- 3:00 PM

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: In person

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