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Dispatcher/Office Clerk Second Shift

2 months ago

Berea, United States Area Temps, Inc. Full time
Job DescriptionJob Description

A transportation company is seeking an individual to enter data into the company database and answer phone calls from customers regarding services and deliveries. Additionally, you will assist with routing drivers and let customer know when routes are running late. There is an opening on second shift; however, you need to be flexible with hours to assist with periodic vacation coverage. 

Job Duties:

  • Provide customer service, answer phone calls and emails
  • Type documents, enter data, audit and invoice customers, sort, handle, and process paperwork
  • Assist with dispatching or routing drivers and let customer know when routes running late
  • Interact with the drivers to review their paperwork, scan and update in the computer system, and file
  • Verify and complete required documentation and reports
  • Maintaining daily reports in Word, Excel, and Crown Computer System
  • Lift cartons and other objects of various shapes, sizes and weights
  • Safely walk and stand for extended periods of time, reach, bend, climb, push, pull, twist, squat, and kneel as necessary to perform the job duties
  • Handle daily attendance at assigned work location promptly and accurately
  • Perform other duties as assigned

Qualifications:

  • Must have 1 year Dispatching experience
  • Must have previous customer service experience; Previous transportation experience a plus
  • Must have excellent communication and computer skills with quick and accurate data entry
  • The ability to perform basic math functions, follow instructions, complete required training, and work independently and also as a team player is needed
  • Must be a highly motivated individual with the ability to pay a high attention to detail
  • Must have the ability to bend, twist, squat, push, and pull freight throughout shift
  • Must be able to adhere to company safety policies and pass a company Pre-Hire Screen test

Only candidates that can pass a background check and drug screen will be considered.

Company DescriptionWith over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

The Area Temps Advantage

Full-Service Staffing:
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities.

City Search Applicant Network:
Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area.

Quality Employees:
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.

Personalized Service:
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.

Exceptional Value:
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.

Ongoing Training:
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.Company DescriptionWith over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.\r
\r
The Area Temps Advantage\r
\r
Full-Service Staffing:\r
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities. \r
\r
City Search Applicant Network:\r
Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area. \r
\r
Quality Employees:\r
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments. \r
\r
Personalized Service:\r
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer. \r
\r
Exceptional Value:\r
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value. \r
\r
Ongoing Training:\r
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.