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Patient Services Representative
3 months ago
Job Title : Patient Services Representative
Location : Tarzana, CA 91356
Duration : 13+ Weeks Contract
Description :-
Ideal Candidate: will have recent experience in an Orthopedic/Sports Medicine clinic or high-volume specialty clinic performing appointment registration, collecting copays/payments and have experience submitting authorization and insurance verification.
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting as a PSR or similar role.
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• 2+ years of recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
