Account Manaager

Koop & Burr Insurance has entrusted Management Business Solutions as a strategic recruitment partner in their pursuit of a Commercial Lines Insurance Account Manager to join their offices in Holland, MI. Aligned with Koop and Burr Insurance’s robust talent strategies, we have meticulously structured our processes to adeptly identify, screen, and recruit qualified candidates for this pivotal opening.

SUMMARY: Koop & Burr Insurance, a third-generation family-owned independent insurance agency, is seeking a dedicated Commercial Lines Insurance Account Manager to join its’ Holland, MI office. The company strives to offer a small-agency culture while still providing the same products and services as larger agencies. The company’s culture focuses on teamwork and providing a worker-friendly, flexible work environment that fosters growth and personal success. If you're detail-oriented, client-focused, motivated, and eager to grow – this is the perfect position for you

RESPONSIBILITIES:

• Market accounts and develop insurance quotes for new and renewal commercial clients.
• Prepare final insurance proposals for presentation to customers.
• Evaluate needs of existing customers for cross-marketing purposes.
• Develop strong relationships with clients and underwriters to ensure client retention and provide maximum value proposals to each client.
• Provide exceptional customer service, and promptly address client inquiries and concerns.
• Assist clients with claims processing and follow-up to ensure satisfaction.
• Conduct periodic reviews of clients' coverage and suggest improvements.
• Maintain accurate and thorough documentation of client interactions and transactions.
• Stay informed about industry trends, regulations, and product offerings to better serve clients.

QUALIFICATIONS:

• Active MI Property & Casualty License required.
• Associates degree in Business Administration or related field preferred.
• 3 years insurance industry experience preferred.
• 1+ year of commercial lines insurance experience preferred.
• Strong knowledge of coverages and ability to explain them to clients.
• Excellent documentation skills and attention to detail.
• Familiarity with basic computer software required; experience with Agency Management Systems (TAM or EPIC) is a plus.

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER