IT Desktop Support Technician

4 weeks ago


Houston, United States ChaseSource Full time
Job DescriptionJob DescriptionJob description

The primary purpose of this position is to (1) Provide Desktop & Server Administration support to Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver, and other offices and employees of the law firm.


Responsibilities:

  1. Provide Prompt & Professional Technical Support to End Users
  2. Setup New Employees – Computer, Access Cards, Phone, Applications, etc.
  3. Troubleshoot & Diagnose Technical & Connection Issues Related to Desktops & Peripherals
  4. Install, Upgrade and Troubleshoot Desktop Operating System & Applications
  5. Maintain & Manage Desktops – Wipe, Refresh, Re-Image Desktop PC’s
  6. Maintain & Manage Network Printer Fleet – Troubleshoot, Escalate to Vendor
  7. Resolve Basic Issues with all LGBS Mission Critical Applications
  8. Advise on Software or Hardware Upgrades
  9. Troubleshoot Basic Voice and Connectivity Issues with Phones
  10. Ensure Firms’ IT Security Posture is Maintained at all Times
  11. Maintain Excellent Documentation on IT Processes and Procedures
  12. Cross train on mailroom application and act as backup for mail processing
  13. Act as backup for routine mailroom runs
  14. Work on other IT related projects
  15. Be willing to learn Powershell Scripting & other automation tools
  16. Be able and willing to cross train and backup staff in the Mail room and File room.
  17. Be willing to take on expanded roles with server management, etc.
  18. Be able and willing to travel to remote offices, as needed
  19. Be willing to work after hours and on weekends if and when needed


Qualifications:

  1. Must have valid driver’s license
  2. Excellent time management skills; punctual; excellent attendance
  3. Proven Work Experience as a Desktop Support Technician
  4. Advanced Knowledge of Computer Hardware, Chipsets, Memory Modules & Peripherals
  5. Knowledge of Modern Operating Systems, Software Applications & Remote Access Systems
  6. Communication - ability to understand issues & relay resolutions to end users
  7. Ability to work in high-volume, fast paced environment
  8. Ability to lift a minimum of 50 lbs.
  9. Computer Science or Information Technology related Associate or Bachelor’s Degree
  10. IT certifications relevant to Desktop Support & Server Management
  11. Keeping up with the rapidly advancing technologies and relevant certifications
  12. Ability to handle incoming tickets in a timely manner
  13. Provide end users with regular updates on escalated issues
  14. Follow escalated issues to full resolution
  15. Ability to maintain safe and professional work environment
  16. Ensures IT assets are in good working condition
  17. Keeps IT skillset current
  18. Maintains security conscious practices related to use of firm IT resources
  19. Excellent attendance & Punctuality (supervised employees)


Company DescriptionStaffing company hiring for contract, contract to hire, and direct hire.Company DescriptionStaffing company hiring for contract, contract to hire, and direct hire.

  • Houston, United States Apex Systems Full time

    Job Description: The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Job...


  • Houston, United States Apex Systems Full time

    Job Description: The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Job...


  • Houston, United States A3 Staffing Solutions Full time

    Job DescriptionJob DescriptionDesktop Support Technician Contract-To-HireSupport of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Desktop and Network Support Ability to setup, configure and add all...

  • Desktop Support

    4 weeks ago


    Houston, United States VC5 Consulting Full time

    Job Title: Desktop Support Specialist Location: Houston, TX 77002 Hours: Standard Onsite/Offsite: Onsite Travel: Approximately 15-20% travel yearly, mainly within Houston for conferences, occasional visits to other locations such as Corpus Christi. Driving reimbursement provided. Job Description: Our company is seeking a dynamic Desktop Support Specialist to...


  • Houston, Texas, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 6-month contract in Houston, TX 77041.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...


  • Houston, United States Tata Consultancy Services Full time

    • Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Onsite End User Device Management activities includes all core services• Must be able to install applications on client environment, troubleshoot the issues, taking backups...


  • Houston, United States Tata Consultancy Services Full time

    • Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Onsite End User Device Management activities includes all core services• Must be able to install applications on client environment, troubleshoot the issues, taking backups...


  • Houston, United States Tata Consultancy Services Full time

    • Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Onsite End User Device Management activities includes all core services• Must be able to install applications on client environment, troubleshoot the issues, taking backups...


  • Houston, United States Yaggle IT Corp Full time

    Job Title: L2/L3 Support Technician Location: Houston, TX (Remote + Client Visits in Houston Area.) Duration: 6 months MSP experience, prefer supporting multiple customers. VMware, Hyper-V, Scale Computing Office 365 – setup, migration, support (This is a MUST!) Dell, HPE, Lenovo, Microsoft Surface, Apple/Mac Servers, Desktops, Laptops, Tablets, Mobile...


  • Houston, United States Yaggle IT Corp Full time

    Job Title: L2/L3 Support Technician Location: Houston, TX (Remote + Client Visits in Houston Area.) Duration: 6 months MSP experience, prefer supporting multiple customers. VMware, Hyper-V, Scale Computing Office 365 – setup, migration, support (This is a MUST!) Dell, HPE, Lenovo, Microsoft Surface, Apple/Mac Servers, Desktops, Laptops, Tablets, Mobile...


  • Houston, United States Yaggle IT Corp Full time

    Job Title: L2/L3 Support Technician Location: Houston, TX (Remote + Client Visits in Houston Area.) Duration: 6 months MSP experience, prefer supporting multiple customers. VMware, Hyper-V, Scale Computing Office 365 setup, migration, support (This is a MUST!) Dell, HPE, Lenovo, Microsoft Surface, Apple/Mac Servers, Desktops, Laptops, Tablets, Mobile...


  • Houston, United States Yaggle IT Corp Full time

    Job Title: L2/L3 Support Technician Location: Houston, TX (Remote + Client Visits in Houston Area.) Duration: 6 months MSP experience, prefer supporting multiple customers. VMware, Hyper-V, Scale Computing Office 365 – setup, migration, support (This is a MUST!) Dell, HPE, Lenovo, Microsoft Surface, Apple/Mac Servers, Desktops, Laptops, Tablets, Mobile...

  • Desktop Support

    1 week ago


    Houston, United States Adroit Partners, LLC Full time

    Job DescriptionJob DescriptionResponsibilities:The Apple/Mac Desktop Support will assist with technology support and services for various departments throughout the organization including special IT projects and other duties as needed. Qualifications:Strong background in troubleshooting and repair of desktops, laptops, portable Macintosh systems and Mobile...

  • Desktop Support

    23 hours ago


    Houston, United States Jobot Full time

    Part-Time Desktop Support role with flexible hours!! This Jobot Consulting Job is hosted by: Jason Leonard Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $25 - $35 per hour A bit about us: Fast growing IT Services and Integration provider servicing the Houston area! Why join us? Growth potential,...

  • IT Desktop Support

    1 week ago


    Houston, United States Puffer-Sweiven Full time

    For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding...


  • Houston, United States Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite Desktop...


  • Houston, United States Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite Desktop...


  • Houston, United States Applicantz Full time

    This is a onsite role in Houston, zip code 77032We are working with a Fortune 200 Corporation which provides services and products to the upstream oil and natural gas industry and is one of the world's largest oil field service companies.Looking for a Desktop Support AnalystRequired Skills5+ years of experience in providing desktop support.General knowledge...


  • Houston, United States Applicantz Full time

    This is a onsite role in Houston, zip code 77032We are working with a Fortune 200 Corporation which provides services and products to the upstream oil and natural gas industry and is one of the world's largest oil field service companies.Looking for a Desktop Support AnalystRequired Skills5+ years of experience in providing desktop support.General knowledge...


  • Houston, United States Radiant.digital Full time

    Under general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners. Troubleshoot complex desktop software and hardware problems. Provide desk-side and remote support in the use of systems in a LAN/WAN environment. Follow-up with customers to assure satisfactory incident closure; updates...