Patient Service Center Representative
2 weeks ago
Quest Diagnostics seeks Patient Service Center Greeter who is responsible for all PSC (Patient Service Center) front office duties.
This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.
May provide support at several locations.
Duties and Responsibilities
- Greet customers appropriately. Treat all customers in a courteous manner.
- Assists patients with kiosk sign-in, and ensures accuracy of same.
- Contacts clients to obtain patient orders.
- Handles customer inquiries.
- Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
- Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
Job Qualifications
Required Work Experience:
- One year customer service experience
Preferred Work Experience:
- Keyboard/data entry and PC experience
Knowledge:
- Medical Terminology helpful, not required
Education:
- High School Diploma or Equivalent Required
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.Company DescriptionAbout A+\r
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\r
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting\r
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.
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