Patient Service Center Representative
3 weeks ago
Job Description
Job Description
Quest Diagnostics seeks Patient Service Center Greeter who is responsible for all PSC (Patient Service Center) front office duties.
This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.
May provide support at several locations.
Duties and Responsibilities
Greet customers appropriately. Treat all customers in a courteous manner.
Assists patients with kiosk sign-in, and ensures accuracy of same.
Contacts clients to obtain patient orders.
Handles customer inquiries.
Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
Job Qualifications
Required Work Experience:
One year customer service experience
Preferred Work Experience:
Keyboard/data entry and PC experience
Knowledge:
Medical Terminology helpful, not required
Education:
High School Diploma or Equivalent Required
Company Description About A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.
Company Description
About A+\rSince being founded in 2002, A+ Consulting has grown at a rapid pace. We
provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\rWhether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting\rA+ Consulting holds certifications as a Small Business and Minority Business Enterprise.
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