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General Manager 6
4 months ago
We, a hiring company, are seeking an experienced Senior Area General Manager - Food to lead daily operations for our client's food team at a renowned hospital located in Washington, DC.
The hospital, a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, is recognized regionally and nationally for excellence in medical care. With a patient-first philosophy combining care, compassion, and clinical excellence, the hospital emphasizes customer service. As a 900-bed facility, the GM will oversee the entire Food & Nutrition operations, including patient meal services, retail, doctor's lounge, and catering.
If you possess extensive experience in a healthcare environment, we encourage you to apply now
We seek candidates who will:
- Ensure day-to-day operations oversight, maintaining high-quality food service.
- Meet financial targets while nurturing client relationships and compliance with standards.
- Develop strategic plans and foster a positive environment.
- Demonstrate strong leadership, healthcare GM experience, and union-management skills.
- Prioritize tasks, communicate effectively, and adapt to changing needs.
- Possess proficiency in Food Management Systems and financial acumen.
Position Summary:
The Senior Area General Manager directs all contract management service operations at a single account/unit, maintaining customer satisfaction and good public relations. They manage through managers and are accountable for the contract. As the senior-most person assigned to an account, they may have multiple clients and/or satellite locations.
Key Duties:
- Directs all contract services.
- Oversees management/administrative team responsible for special functions, cash control, and payroll.
- Drives customer and client satisfaction, as well as growth.
- Manages financial management operations.
Basic Qualifications & Requirements:
- Bachelor’s Degree or equivalent experience.
- 5 years of Functional & Management experience.
- Experience in food service management.
- General Manager Food & Nutrition leadership experience in a healthcare environment.
- Experience managing in a union environment.
- Experience in client relationship management and strong financial acumen.
- Experience managing teams responsible for special functions, cash control, and payroll.
- Experience in financial management.
- Experience delivering high-quality food service.
- Employees who work at the hospital are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.
Skills: Food & Nutrition, Food Service, Healthcare, Union Environment, Client Relationship, Cash Control, Payroll, Financial Management, Fully vaccinated against COVID-19
Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role. A true commitment to Nursing Relationships and the Patient Experience is crucial. Staff development, engagement, and understanding of regulatory compliance in DC are valued.
Note: We are a hiring company and do not charge candidates.
Requirements
MUST HAVE
- Bachelor’s Degree or equivalent experience
- 5 years of Functional & Management experience.
- Experience in food service management.
- General Manager Food & Nutrition leadership experience in a healthcare environment.
- Experience managing in a union environment.
- Experience in client relationships and strong financial acumen.
- Experience in managing teams who are responsible for special functions, cash control and payroll.
- Experience in Financial management.
- Experience in Delivering high-quality food service.
- Employees who work at the hospital are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.
NICE TO HAVE
- Can demonstrate working knowledge of Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
