Customer Service(Auto Finance)

4 weeks ago


Fort Worth, United States Brightwing Full time
Job DescriptionJob Description

The purpose of this job is to identify and resolve customer service inquiries in a timely manner for consumer or commercial customers reaching out for servicing support through the channels of phone, email, and fax.

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer satisfaction in an effort to provide value and retain brand loyalty.


The primary functions of a Contractor Customer Service Rep include but are not limited to:
1. Updating customers’ account with address/phone updates, notation of reason for calls/support provided
2. Providing direction to customers regarding account issues
3. Explaining payment methods
4. Resolving customer concerns/requests
5. Act as a liaison between the customer and various corporate departments
6. Initiating, explaining and executing various corporate processes
7. Address non-phone interactions with customer accounts included, but not limited to email and fax requests related to document fulfillment needs
8. Handle escalated customer inquiries (examples: titles, billing, tax, etc.)
9. Automotive titling experience a plus
10. Provide support to internal and external customers via phone (inbound or outbound calls) or email to resolve title exceptions. These exceptions include, but are not limited to: state to state transfers, name changes, lease to loan conversions, and title deficiency research.



  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for Auto Collections Agents who are customer focused for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foo Collections, Agent, Customer Service, Administrative, Staffing, Payment


  • Fort Worth, United States CornerStone Staffing Full time

    Job DescriptionJob DescriptionCornerStone Staffing is currently recruiting for Auto Collections Agents who are customer focused for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Don't miss out on this opportunity! APPLY TODAY!!! Job...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for Auto Collections Agents who are customer focused for a long term opportunity with a premier auto finance company in the North Fort Worth area. If you are driven and looking for your next career opportunity Apply Now! Job Title: Auto Collections Agents Pay: $18.00 - $21.00/ BOE Schedule: Monday through Friday...


  • Fort Worth, United States CornerStone Staffing Full time

    Are you a Customer Service Specialist that is looking a long term career? We are currently recruiting for customer service professionals that understand the importance of top-tier service and want to push themselves to be the best! If this is you, APPLY NOW for the opportunity to join a well-known auto finance company where the sky is the limit! Job Title:...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Don't miss out on this opportunity! APPLY TODAY!!! ...

  • Customer Service Rep

    20 hours ago


    Fort Atkinson, United States Security Finance Full time

    Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and...


  • Fort Worth, United States Brightwing Full time

    Job DescriptionJob DescriptionResponsible for the timely processing of payment allocations, refunds and account terminations within the system and the subsequent account corrections, refunds and title release processes associated with the requests. Processing may include communication with internal and external customers and dealers. This process requires...

  • Auto Collections

    1 week ago


    Fort Worth, United States CornerStone Staffing Full time

    Auto Collections and Skip Tracers will be handling researching and handling collection accounts. Focused on high end customer service, speaking with customers who own high end luxury brand vehicles, determining a payment plan and establishing plans o Collections, Administrative, Staffing


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Job Title : Customer Service Specialist Pay: ...


  • Fort Worth, United States Valvoline Full time

    Valvoline - JobID: 27981582 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...

  • Auto Collections

    1 week ago


    Fort Worth, United States CornerStone Staffing Full time

    Auto Collections and Skip Tracers will be handling researching and handling collection accounts. Focused on high end customer service, speaking with customers who own high end luxury brand vehicles, determining a payment plan and establishing plans o Collections, Tracer, Administrative, Staffing


  • Fort Worth, United States CornerStone Staffing Full time

    Join CornerStone Staffing in North Fort Worth as an Auto Collections Agent! Get ready for an exciting opportunity to work with a premier auto finance company! Role: Auto Collections Agent Schedule: Monday to Friday, with flexible hours between 8 am a Collections, Agent, Customer Service, Administrative, Staffing

  • Collections Agent

    1 week ago


    Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for Auto Collections Agents who are customer focused for a long term opportunity with a premier auto finance company in the North Fort Worth area. If you are driven and looking for your next career opportu Collections, Agent, Customer Service, Administrative, Staffing, Payment

  • Service Advisor

    4 weeks ago


    Fort Worth, Texas, United States AutoNation Ford South Fort Worth Full time

    Overview: At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills...

  • Service Advisor

    2 weeks ago


    Fort Worth, United States RML Auto Full time

    Job Description-Service Advisor Position Summary Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the thorough and accurate performance of designated administrative activities. Maintains CSI Scores. The Service Advisor...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for Client Services/ Back Office Support Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the d Client Service, Office, Support Specialist, Business Services, Staffing, Client


  • Fort Worth, United States RML Auto Full time

    Are you a driven individual looking for an exciting opportunity to kickstart your career in sales and customer service? Look no further! Fort Worth Nissan is looking for dynamic, motivated professionals to join our team as a Customer Experience Specialist (CES). As a CES, you'll be responsible for building and maintaining relationships with our customers, as...


  • Worth, United States First Auto Repair Inc. Full time

    Overview: We are seeking a skilled and experienced Automotive Front Desk Person to join our team, the ideal person will be responsible for greeting customer, opening repair orders, finding competitively priced parts and creating estimates. Answering the phone, setting appointments and checking out customers after work is complete, to ensure optimal customer...


  • Fort Worth, United States G.L. Hunt Foundation Repair Full time

    G.L. Hunt Foundation Repair is currently hiring Financing and Credit Associates in our DFW location! Join our dynamic team of dedicated and innovative individuals who strive to provide the best client experience. As a Credit Associate, you will play a crucial role in assisting clients in finding the best loan plan for their home repairs. Working closely with...