Property Manager

4 weeks ago

Bentonville, United States Weekender Management, Inc. Full time
Job DescriptionJob Description

About Us:

Weekender Management is a leading property management company specializing in short-term rental properties. We pride ourselves on providing exceptional service to our clients and guests, ensuring a seamless and enjoyable experience. We are expanding our portfolio and seeking a dedicated and experienced Property Manager to join our team.

Job Summary:

The Property Manager will oversee a portfolio of short-term rental properties, ensuring their optimal operation, maintenance, and profitability. The ideal candidate will have a strong background in property management, excellent communication skills, and a customer-focused approach. This role requires a proactive individual who can manage multiple properties efficiently and effectively. The Property Manager will also oversee a team responsible for guest communications while also handling broader operational tasks. Candidates must be hospitality-minded.

Key Responsibilities:

1. Property Management:

- Oversee the day-to-day operations of a portfolio of short-term rental properties.

- Ensure properties are well-maintained, clean, and in good repair.

- Coordinate regular maintenance and repairs.

- Manage relationships with contractors, vendors, and service providers.

- Conduct regular property inspections to ensure compliance with company standards and local regulations.

- Communicate with clients as necessary to address concerns about their properties.

2. Team Oversight:

- Supervise a team responsible for guest communications, including responding to inquiries, handling check-ins and check-outs, and addressing reviews and feedback from guests.

- Provide training and support to team members to ensure high standards of customer service.

- Monitor team performance and implement improvements as needed.

3. Guest Services:

- Provide support in escalated guest interactions and resolve complex issues promptly.

- Ensure the guest experience is seamless and exceeds expectations.

4. Administrative Duties:

- Maintain accurate records of property expenses, income, and occupancy rates.

- Ensure compliance with all local, state, and federal regulations regarding short-term rentals with the assistance of general counsel.

- Assist in the development and implementation of company policies and procedures.

5. Business Development:

- Identify and secure new properties for the company's portfolio.

- Build and maintain relationships with property owners and potential clients.

Qualifications:

- Bachelor's degree in Business, Hospitality Management, Real Estate, or a related field preferred but not required with sufficient experience.

- Some experience in property management.

- Must have a valid Arkansas real estate license.

- Strong understanding of the short-term rental market and best practices.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage multiple properties simultaneously.

- Strong problem-solving skills and attention to detail.

- Availability for some on-call time.

- Willingness to pursue the Certified Property Manager (CPM) designation (expenses covered by Weekender Management).

Compensation and Benefits:

- Competitive salary and performance-based bonuses. (Advertised pay range does not include potential commissions.)

- Health insurance.

- Paid time off and holidays.

- Opportunities for professional development, education, and career advancement.

- Limitless residual income opportunities from properties secured for the company.

- Eligible for stock options.

- A supportive and collaborative work environment.

Company DescriptionWeekender Management is a leading property management company specializing in short-term rental properties. We pride ourselves on providing exceptional service to our clients and guests, ensuring a seamless and enjoyable experience.Company DescriptionWeekender Management is a leading property management company specializing in short-term rental properties. We pride ourselves on providing exceptional service to our clients and guests, ensuring a seamless and enjoyable experience.

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