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Keyholder, Beer Gardens

2 months ago

Boston, United States Night Shift Brewing Full time
Job DescriptionJob Description

Keyholder, Beer Gardens

Schedule: Full Time (40 hrs) Preferred, Part Time Available with Nights and Weekends Required

Compensation: $24/hour

Summary of Position:

The Night Shift Brewing Beer Garden Keyholder is someone who thrives on challenge and continually looks for opportunities to learn. They are as comfortable taking responsibility as they are delegating it. Keyholders understand that customer satisfaction always takes priority but efficient operations make it possible. They are friendly, positive, and enthusiastic.

This is a seasonal position which is scheduled to run May - October. We’re always looking to add permanent staff to our team, and this is a great way to gain exposure for future positions Shifts regularly start in Everett - must be able to get to the Everett Taproom to begin your shift

What You'll Do:

  • Create an exceptional experience for Beer Garden guests
  • Act as Keyholder, but also member of the operational team, doing whatever is needed to ensure the shift runs smoothly (from bartending to door and support duties and more)
  • Responsible for monitoring training and development of new employees on shift
  • Manage operations with passion, integrity, and knowledge while promoting the culture and values of Night Shift Brewing
  • Lead each shift by delegating duties, assigning tasks, and following up with all team members to ensure duties are completed; provide hands-on assistance as required
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Provide coaching and feedback to staff and assess performance on an ongoing basis
  • Follow inventory control procedures to reduce product loss
  • Maintain cleanliness and organization throughout the Beer Gardens
  • Consistently monitor product and labor costs to remain within goals
  • Solicit guest feedback to understand the needs and wants of customers
  • Follow Night Shift Brewing’s policies and procedures, including those for cash handling and safety/security
  • Conduct staff and daily pre-shift meetings
  • Other duties as required
 

Education & Experience:

  • High School Diploma or equivalent required
  • TIPS and/or Serv-Safe Certified & Crowd Manager Certified (can be trained after hire)
  • CPR & First Aid Certified (preferred)
  • Brewery experience a plus
  • Minimum 2 years hospitality experience; 1 year management or lead position preferred
  • Must have valid driver’s license and regular access to a vehicle to assist in moving product between locations as needed
  • Must be 21+
  • Must be vaccinated against COVID-19 or be able to provide documentation to secure a religious or medical exemption

Other Requirements:

  • History of Night Shift Brewing
  • Valid driver's license and reliable transportation
  • Knowledge of providing customer and personal service.
  • Ability to use POS system
  • Ability to use word processing and spreadsheet software
  • Strong work ethic and passion for leadership
  • Exercise discretion in handling and disseminating financial and non-financial information
  • Ability to multitask while being flexible to adjust to sudden changes

Physical Requirements:

The work for this position is performed outside with minimal shelter from the elements.  Candidates must be able to, with or without reasonable accommodation:

  • Stand for extended periods of time
  • Move kegs and other beer garden equipment as needed
  • Lift 50 lbs, push/pull up to 175

Compensation:

Keyholders will earn $24 per hour while acting in a lead capacity; may also serve as bartenders which would be $6.75 plus tips (minimum $15/hr).


 

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