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Tier 2 Desktop Technician
2 weeks ago
Day-to-Day:
Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Jr. IT Technician will provide project based and operational support to all corporate end users across the enterprise. Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This individual will also be responsible for boxing and shipping computer equipment to the end user. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This position will be a 100% onsite role in Hartford, CT
Qualifications:
- This position will be onsite in Hartford, CT/M-F 10am - 6pm
- 1+ years of experience as a tier 2 Desktop Support Technician in a windows environment or a degree/certification in computer science
- Exposure to or experience with user builds and set ups (data backups, imaging, configurations, application deployments, etc.)
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